Terms of Use

Effective October 21, 2026. These terms apply to use of the OSPREY FASHION website operated by OSPREY FASHION LLC. By using this website or placing an order, you agree to the applicable terms presented here and at checkout.

Using this website

Use the website lawfully and provide accurate information when creating an account or placing an order. Keep account credentials confidential and notify us of suspected unauthorized access. Do not interfere with website operation, attempt unauthorized access, submit malicious material, or misuse another person’s information.

Products, prices, and availability

Product details, images, available sizes, and prices are displayed to help you make a purchase decision. Colors can vary between screens, and fit can vary by style. Prices are shown in the currency stated on the website. Delivery charges, applicable taxes, and other amounts disclosed at checkout form part of the order total. Availability and pricing may change before an order is accepted.

Orders

Review your items, variations, addresses, and total before submitting an order. An order acknowledgement confirms receipt and does not necessarily confirm acceptance or dispatch. If an error, stock issue, or other problem affects an order, we will contact you using the details provided to discuss the available resolution.

Payment and delivery

Available payment and delivery options are those presented at checkout. Do not send card details by email. See our Shipping page for delivery information and contact us before ordering if timing or a specific delivery requirement is essential.

Returns and consumer rights

See Returns & Exchanges for the request process. Contact us before sending any goods back. Nothing in these terms excludes or limits any consumer right, remedy, or liability that cannot legally be excluded or limited.

Website content

Website content is provided for shopping and informational use. Intellectual property rights remain with the respective rights holders. Do not reproduce, distribute, or commercially exploit content without appropriate authorization.

Availability and liability

We take reasonable care in operating the website but cannot guarantee continuous availability or that all information is free from error. If you identify an error, please contact us. Any limitation of liability applies only to the extent permitted by applicable law and does not affect non-excludable rights.

Changes and disputes

We may update these terms for future use of the website. The terms and disclosures applicable to your order are those in effect when that order is placed, subject to applicable law. Please contact us first so we can seek to resolve a concern. Applicable law determines your statutory rights and any required dispute process.

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