Effective October 21, 2026. This policy describes how OSPREY FASHION LLC handles information collected through this website and when you contact us.
Information we collect
We may collect your name, contact information, billing and delivery addresses, order details, account information, messages, and newsletter preferences when you provide them. The website may also process technical information such as your IP address, browser details, session identifiers, and pages requested to operate and protect the service.
How we use information
We use information to manage accounts, process and support orders, arrange delivery, respond to enquiries, maintain website security, keep necessary business records, and send updates where you have subscribed. We do not request payment card details by email. When payment services are available, payment information is handled through the relevant provider and its own terms and privacy practices.
Cookies and local storage
The website uses cookies and similar technologies for essential functions such as keeping items in your cart, maintaining a session, and remembering account settings. You can manage cookies through your browser. Blocking essential cookies may affect cart, checkout, and sign-in features. Any optional tracking tools must be configured in accordance with applicable requirements before use.
Service providers and disclosure
Information may be shared with providers who support website hosting, order processing, delivery, communications, security, and business administration, where needed for those purposes. We may also disclose information when required by law or necessary to protect legal rights and prevent fraud. This policy does not authorize the sale of personal information.
Retention and security
We retain information for as long as reasonably needed for the purpose for which it was collected, legal obligations, dispute handling, and business records. We use reasonable safeguards, but no online transmission or storage system is completely secure.
Your choices and rights
You may contact us to request access, correction, or deletion of your information, or to ask about rights available under applicable law. We may need to verify your identity and may retain records when legally required. To stop newsletter messages, use an available unsubscribe option or contact us with the email address you used to subscribe.
Children and third-party services
This shop is intended for adult shoppers and is not directed at children. Third-party websites and services have their own privacy practices. Contact us if you believe a child has provided personal information through this site.
Updates and contact
We may update this policy as our services or requirements change. The effective date will identify the current version. Privacy questions can be directed to:
Email: wholesale@ospreyfashionco.com
Telephone: +1 (386) 659-5030
OSPREY FASHION LLC
9525 Firenze Circle
Naples, FL 34113
United States
Please include your order number when contacting us about an order. Do not send payment card information by email.
